15 Essential Questions to Ask a Roofing Contractor Before You Hire

Thinking about a new roof, repair, or replacement? Choosing the right roofing company can feel overwhelming.

Whether it’s your first time or you’ve had work done before, knowing the right questions to ask a roofing contractor can save you money, headaches, and your home’s safety. At Elmer’s Roofing, we believe every homeowner deserves transparency and peace of mind, so here’s your go-to list, plus expert tips from the pros!

Why Is It Important to Ask Questions Before Hiring a Roofer?

Many homeowners make the mistake of picking the first roofing company they find online. But roofing is a major investment, one that requires experience, skill, and trust. Asking these questions helps you:

• Avoid scams and “storm chasers”

• Ensure your roofer is licensed, insured, and qualified

• Get clear about costs, warranties, and project timelines

• Understand exactly what you’re getting for your money

Want to know why Amish roofing contractors are trusted across Pennsylvania? Read more about Amish Roofing Contractors here.

15 Must-Ask Questions for Every Roofing Contractor

1. Are You Licensed and Insured?

Why it matters: Hiring a licensed roofing contractor ensures you’re working with a professional who meets state and local requirements. Insurance protects you from liability if there’s an accident on your property.

Expert Tip: Always ask for proof, any reputable roofing company should be able to provide up-to-date documentation.

2. How Long Have You Been in Business?

Why it matters: Experience counts! Companies with years in the industry have proven reliability and a portfolio of satisfied customers.

Pro insight: Look for at least 5+ years of local experience for peace of mind.

3. Can You Provide Local References or Reviews?

Why it matters: Hearing from real homeowners in your area is the best way to verify quality and customer satisfaction.

Read real reviews from our happy customers.

4. What Roofing Materials Do You Recommend?

Why it matters: An expert roofer will explain the pros and cons of asphalt shingles, metal roofing, tile, or flat roofing, helping you make the best choice for your home and climate.

Considering asphalt shingles? Learn more in our blog, 4 Things You Should Know About Asphalt Shingle Roof or discover The Advantages & Disadvantages of Asphalt Roof Shingles.

5. Do You Offer a Estimate?

Why it matters: Get every detail including, materials, labor, project timeline, and payment schedule.

This protects you against surprise charges and sets clear expectations.

6. What Warranty Do You Offer on Workmanship and Materials?

Why it matters: The best roofers offer both a manufacturer’s warranty (on roofing materials) and a workmanship warranty (on installation quality).

7. Who Will Be Onsite During the Project?

Why it matters: Know who is supervising the crew, will the company owner or project manager be present? Direct communication ensures quality and accountability.

8. How Will You Protect My Property During the Job?

Why it matters: Ask about landscaping protection, debris removal, and their cleanup process. Reputable contractors use equipment like roofing buggies to prevent damage and mess.

9. How Do You Handle Unforeseen Issues or Weather Delays?

Why it matters: Roofing projects can run into surprises. Ask about contingency plans and how they’ll communicate changes.

10. Do You Subcontract Any of the Work?

Why it matters: Some companies use subcontractors, while others keep everything in-house. You want to know who will actually be on your roof.

11. Can You Explain the Payment Schedule?

Why it matters: Transparent payment plans reduce risk. Be wary of contractors demanding full payment upfront.

12. Do You Obtain All Necessary Permits?

Why it matters: Professional roofers will handle permits and follow local building codes, so you don’t run into legal trouble down the road.

13. What Steps Are Included in Your Inspection?

Why it matters: A thorough inspection should cover the roof deck, flashing, attic ventilation, and underlying structure, not just surface materials.

14. What Is the Project Timeline?

Why it matters: Get a clear start and finish date. Reliable roofers stick to a schedule and keep you updated on progress.

15. How Will You Communicate With Me During the Project?

Why it matters: Open communication means fewer surprises and a smoother experience. Choose a contractor who provides updates via phone, text, or email, your choice!

Bonus: Red Flags to Watch Out For

Hiring the wrong roofer can lead to expensive mistakes and even put your home at risk. Here are five red flags that should make you think twice before signing any contract:

1. Unwilling to Provide References or Proof of Insurance

A trustworthy roofing contractor will gladly offer recent references and show valid insurance documentation. If someone dodges these requests or makes excuses, it’s a major warning sign. Working with uninsured or poorly reviewed roofers could leave you responsible for accidents or shoddy workmanship.

2. No Written Contract or Warranty

Never settle for a handshake agreement. Legitimate roofing companies always provide a written contract detailing the scope, timeline, materials, costs, and warranty. If there’s no paperwork, you have no protection if things go wrong.

3. Unclear About Who Will Actually Do the Work

Always ask who will be on your roof, are you getting the company’s own crew or unknown subcontractors? Lack of clarity here can lead to inconsistent quality and a lack of accountability if problems arise.

4. Pushy Sales Tactics or “Today Only” Deals

If a contractor pressures you to “sign right now” or claims a special price is only available today, walk away. High-pressure sales tactics are a hallmark of unreliable or scammy operators who don’t want you to compare options or think things through.

For more tips on what makes a great roof job (and what doesn’t), check out our guide on the 4 signs of a bad or good roof job.

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